| INFORMATION |
| Published : |
Dec 21, 2007 |
| Length : |
6 |
| Type : |
White Paper |
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| Overview : |
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Small and medium businesses (SMBs) continue to fuel demand for customer relationship management (CRM) systems, and more software firms are stepping up to offer appropriate technologies. SMBs, defined as companies with 1,000 or fewer employees, are searching for CRM solutions that will allow them to satisfy customers, control costs, and comply with various government regulations. But when choosing CRM software, it’s important to keep in mind that the needs of small and medium businesses aren’t always the same. |
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| View All Items By This Company |
| Browse Related Categories : |
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Customer Experience Management
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Customer Relationship Management
,
Customer Service
,
Sales & Marketing Software
,
Small Business Networks
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Small and medium businesses (SMBs) continue to fuel demand for customer relationship management (CRM) systems, and more software firms are stepping up to offer appropriate technologies. SMBs, defined as companies with 1,000 or fewer employees, are searching for CRM solutions that will allow them to satisfy customers, control costs, and comply with various government regulations. But when choosing CRM software, it’s important to keep in mind that the needs of small and medium businesses aren’t always the same.
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