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> WebEx Communications > Real Results Report: Companies Maximize eLearning Experiences with WebEx Training Center

Real Results Report: Companies Maximize eLearning Experiences with WebEx Training Center

Case Study Published By: WebEx Communications

Businesses around the world are learning new ways to optimize their training efficiency using on-demand web services. These companies use WebEx Training Center to reach and train a constantly growing number of employees and customers around the globe. Using WebEx, businesses can now educate anywhere, any time, without boundaries.



Tags : 
e-training, etraining, e-learning, elearning, employee education, education, training, collaboration

WebEx Communications
Published:  Dec 14, 2007
Type:  Case Study
Length:  9 pages

Real Results Report
Companies maximize eLearni ng
experiences with WebEx Training Center
Businesses around the world are learning new ways to optimize their training efficiency using on-demand web services. These companies use WebEx Training Center to reach and train a constantly growing number of employees and customers around the globe. Using WebEx, businesses can now educate anywhere, any time, without boundaries.
See how these four businesses experienced phenomenal results by integrating WebEx Training Center into their eLearning environments:
. Fidelity leveraged WebEx Training Center to deliver rich and engaging "virtual" training to 5,000 employees worldwide. In one training program alone, they saved $350,000.
. Automatic Data Processing slashed training time and cost which created a million-dollar revenue stream.
. Buca di Beppo used WebEx Training Center to deliver fast and standardized curriculum to its employees, ensuring training uniformity throughout its 104 locations.
. Olympus accelerated market initiatives by training sales staff and field engineers faster, reducing launch times from two months to WebEx Communications Inc. just two weeks.3979 Freedom Circle Santa Clara, CA 95054 U.S.A.
Corp.: +1.408.435.7000Sales: +1.877.509.3239
www.webex.comWP 408 0807 USWebEx Customer Success Story
We not only needed a solution that provided the flexibility to easily use all these training tools, but also the bandwidth to deliver them.- Keith Resseau, Manager of Learning Technology
Fidelity's training department saves
$350,000 on one program with
WebEx Training Center.INDUSTRY Financial Services Fidelity Information Services, a division The Solution WEBEX APPLICATIONS of Fidelity National Financial, with Fidelity had used a variety of online WebEx Training Center clients in more than 50 countries and training solutions in the past, but Resseau SUMMARY territories, provides application software, adopted a solution currently in use by A WebEx customer since 1999, information processing management, Fidelity for corporate communications: Fidelity has built a sophisticated, outsourcing services, and professional IT WebEx. "Incorporating WebEx Training well-received distance learning consulting to the financial services and Center, we designed a very sophisticated program for partners and staff mortgage industries. Its services include LMS that operates in conjunction with our that optimally blends power and core banking applications, retail and Learning Content Management System ease of use. consumer lending and servicing solutions, (LCMS)" says Resseau. "Think of this as a commercial lending, and mortgage lending giant 3-ring binder that holds all the tools and servicing solutions. Fidelity Information we wanted to train with-web pages, flash ABOUT FIDELITY Services has over 4000 employees content, quizzes, hyperlinks, applications. . Line of Business located around the globe. We not only needed a solution that Application software, provided both the flexibility to easily information processing The Challenge use all these training tools, but also the management, outsourcing Fidelity's training group was charged with services, and professional bandwidth to deliver them." WebEx served providing employee training to over 5000 IT consulting the training department's needs. Fidelity staff members worldwide. When . Headquarters the company reduced the employee Critical to the success of the team's LMS Jacksonville, FL training staff from 26 to just 5 trainers, was corporate support. To demonstrate implementing an online learning solution how online training could meet their . Number of Employees became a matter of survival. According training needs, Resseau took the bull Over 4000 worldwide to Keith Resseau, Manager of Learning by the horns and started producing Technology and a three-time Training WebEx demos for various managers in . WebEx Customer Since 1999 Top 100 award winner, "We had to meet the company to showcase the solution's the needs of our business partners in a capabilities. Resseau also took care to cost-effective way-flying people around gain support among the training staff, just wasn't feasible anymore." As an early most of whom had little experience with adopter of virtual classroom delivery, online training. They were given lots Resseau understood that ... [download for more]

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