The amount of paper that DUCA Financial Services had to retain for every member they dealt with was piling up. In fact, DUCA had a complete office wall dedicated to the storage of client records in thirteen large fireproof filing cabinets. "We simply ran out of space and had no more room to put anything," said Jack Vanderkooy, President & CEO. "While we have to maintain documents for our daily reference and access, the problem was made greater by the fact that legally we have to retain documents and files for the full term of each mortgage or loan."
October, 2004_________________________________________________________________________
Accounting for space, time and efficiency at
DUCA Financial Services Credit UnionBy George SparrowDatanet Imaging Systems
Since 1954, DUCA has grown into one of the most stable financial institutions in Ontario with assetstotaling over $600 million, 30,000+ members and capital & reserves in excess of $40 million. As thecompany developed into a full service financial institution, the philosophy behind their founding neverchanged: providing high value financial services to their communities. As an alternative to the biggerfinancial institutions, they offer more value through competitive rates, low service charges and returnprofits to their members through the unique Bonus Share program.
DUCA prides itself on providing close, personal attention to members, and aims to improve its offeringswith a continual investment of time and resources in advancing technology.
The Business ChallengeThe amount of paper that staff had to retain for every member they dealt with was piling up. In fact,DUCA had a complete office wall dedicated to the storage of client records in thirteen large fireprooffiling cabinets. "We simply ran out of space and had no more room to put anything," said JackVanderkooy, President & CEO "While we have to maintain documents for our daily reference andaccess, the problem was made greater by the fact that legally we have to retain documents andfiles for the full term of each mortgage or loan"
Understanding their requirements and business needs, DUCA began a search for an answer that was notonly functional but also easy-to-use, and simple to implement. Additionally the management team didnot want something that took up a lot of IT resources and it had to be cost effective. DATANETimaging systems inc. the incumbent cheque-imaging vendor recommended ViewWise fromCompuThink.
Computhink has taken the feature rich ViewWise Small Business/Enterprise Imaging Application andbuilt a simple, "out of the box", easy to install five user edition. We call it, ViewWise/Enterprise Edition.
ViewWise Small Business/Enterprise Edition five-user edition gives you all the capabilities of anenterprise type imaging system scaled for a small office environment. Moreover, that means ViewWiseSmall Business/Enterprise Edition can also grow as your small business grows. No need to worry anylonger about migrating and re-scanning your database into another imaging system because of yourbusiness growth.
Why Imaging and Why ViewWise Small Business/Enterprise Edition?
Paper is information and information is power. ViewWise Small Business/Enterprise Edition is thebridge between your paper information and your computer. Together with your existing applications,you have a true path to a paperless environment.
For more information, go to computhink.com or call 800-98-THINK.... [download for more]
