The 12 Pitfalls of IT Systems Management

uptime's IT Systems Management Series: For Managers

IT Systems Ma nagement C rossing the 12 Pitfalls of IT Systems Management A new take on Server Monitoring and Capacity Planning Management
The 12 Pitfalls of IT Systems Management
and the bridges you need to cross them.


High availability and performance of mission-critical applications is no longer a luxury for
most of today?s organizations; it?s a matter of business survival. If applications fail - or
suffer from low performance levels - revenues and customers are lost. IT operations
managers and administrators need to adopt both server monitoring and capacity
planning solutions that can quickly be deployed, automate processes, and adapt to
changing enterprise situations - without breaking IT budgets.





Authored by: Nick Johnson and Britton Manasco IT Systems Management

Table of Contents
TABLE OF CONTENTS .......................................................................................... 2
MARKET DRIVERS: .............................................................................................. 4
SERVER SPRAWL AND ITSM SHELF-WARE ........................................................................ 4
TWO SIDES TO PERFORMANCE AND AVAILABILITY PROBLEMS: ........................... 5
MONITOR THE PRESENT, ANTICIPATE THE FUTURE ............................................................. 5
SERVER MONITORING ISSUES ............................................................................. 5
CAPACITY PLANNING ISSUES ............................................................................... 8
SOLUTION: ....................................................................................................... 11
INTEGRATED SERVER MONITORING AND CAPACITY PLANNING ........................................... 11 Integration of Both Server Monitoring and Capacity Planning. ...................... 11 Streamlined Navigation. .................................................................................. 12 Rapid Time to Deployment. .............................................................................. 12 Enhanced Automation. .................................................................................... 12 Cost Effectiveness. ........................................................................................... 13
SUCCESS STORIES: LOWER TCO, HIGHER ROI ..................................................... 13
Bank of Montreal Financial Group (BMO) ....................................................... 13 Telekurs Financial ............................................................................................. 14
CONCLUSION: ................................................................................................... 15
FREE UP ADMINISTRATOR RESOURCES FOR HIGHER-VALUE PURSUITS ................................. 15
ABOUT UPTIME SOFTWARE .............................................................................. 17
RISK-FREE "FAST START" PROGRAMS FOR ENTERPRISES: .................................................. 17
WHY UP.TIME? ................................................................................................. 18





uptime's IT Systems Management Series: For Managers 2 www.uptimesoftware.com IT Systems Management Server monitoring, long a staple of many IT shops, has taken on a new Large, expensive, urgency as companies continue to expand their data centers and unwieldy frameworks computing power across vastly distributed networks and systems. have often failed Capacity management adds a new dimension to this challenge, as to meet the growing enterprises find they can no longer afford to simply "throw hardware" at demands of problems to increase the level of available resources. Organizations need many IT groups. Despite huge ways to more intelligently manage changes in capacity demand. investments in software, consulting and In recent years, the response offered by leading systems management training, IT often vend... [download for more]