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> Nimsoft > Leveraging Your Service Desk to Scale Your MSP Business
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| Published: |
Oct 24, 2011 |
| Type: |
White Paper |
| Length: |
13 pages |
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Leveraging Your Service Desk to Scale Your MSP Business
This paper offers tips for offering self-service capabilities to customers, therefor improving customer service levels and satisfaction.
Tags : | saas, service management, nimsoft, cloud service, delivery, models, monitor, monitoring, best practices, virtualize, virtualization, challenges, convergence, network architecture, network management, application performance management, business activity monitoring, cloud computing, content management, infrastructure | |
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