| Published: |
Oct 03, 2011 |
| Type: |
White Paper |
| Length: |
15 pages |
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The Contact Center in the Cloud Offers Users More Control
Richard Snow at Ventana Research and Jason Alley of Interactive Intelligence provide insight into the issue of control for those considering moving their contact center to the cloud.
Tags : | interactive intelligence, cloud computing, control, technology, contact center, data management, application integration, analytical applications, data protection, data quality, web service management | |
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