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Using Service Catalogs to Run IT As A Business (Not 'Like' A Business)

Kinetic Data
By : Kinetic Data
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Published : Oct 15, 2007
Length : 9
Type : White Paper
 
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Overview :
Properly implemented, service catalogs can help IT run as a business - not just "like" a business. They improve communication, provide users with easier access to IT services, and enable measurement-driven continuous process improvement. This white paper shows you how to achieve a successful service catalog implementation on BMC Remedy and extend the benefits of service catalogs across functional areas.
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Browse Related Categories :
Best Practices , Business Management , IT Management , SLA , Service Management
 
Properly implemented, service catalogs can help IT run as a business - not just "like" a business. They improve communication, provide users with easier access to IT services, and enable measurement-driven continuous process improvement. This white paper shows you how to achieve a successful service catalog implementation on BMC Remedy and extend the benefits of service catalogs across functional areas.
    
 
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