| INFORMATION |
| Published : |
Oct 15, 2007 |
| Length : |
9 |
| Type : |
White Paper |
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| Overview : |
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Properly implemented, service catalogs can help IT run as a business - not just "like" a business. They improve communication, provide users with easier access to IT services, and enable measurement-driven continuous process improvement. This white paper shows you how to achieve a successful service catalog implementation on BMC Remedy and extend the benefits of service catalogs across functional areas. |
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| View All Items By This Company |
| Browse Related Categories : |
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Best Practices
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Business Management
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IT Management
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SLA
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Service Management
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Properly implemented, service catalogs can help IT run as a business - not just "like" a business. They improve communication, provide users with easier access to IT services, and enable measurement-driven continuous process improvement. This white paper shows you how to achieve a successful service catalog implementation on BMC Remedy and extend the benefits of service catalogs across functional areas.
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