Payformance Protects Confidentiality of Payment Processing Information with NeoScale

Case Study: Payformance Corporation, revised in 2007
Payformance Protects Confidentiality of Payment
Processing Information with NeoScale Application High-performance access to applications and strong data protection and reliability "NeoScale offered better reliability, a better management interface, and faster encryption performance. After Overview we made the decision, NeoScale exceeded our expectations for ease Headquartered in Jacksonville, Florida, Payformance provides both electronic and of deployment." paper-based payment processing solutions to large commercial clients in industries such as banking, healthcare, insurance and retail. With over 3,500 customers, the - George Betancourt, Information company's fastest growing business segment is its e-payment service, where Security Manager, Payformance companies outsource critical accounts payable functions to Payformance. Payformance manages all aspects of the electronic payment process, from electronic funds transfers to auditing and reporting.
Benefits Given Payformance's longstanding commitment to protecting the privacy of its clients' information - which contains sensitive account records, medical record numbers, social ƒ Ensure data protection security numbers, and medical procedures - the company has decided to investigate within all storage functions data encryption solutions for its primary hard drive storage and secondary backup tape storage. Payformance views encryption as a best practice that would help it go above ƒ Achieve wire-speed and beyond its clients' most stringent data protection requirements. With its multi-security of SAN-attached vendor interoperability, NeoScale's CryptoStor storage security appliances emerge as disk arrays without requiring complex host the obvious choice based on superior reliability, better management interface, and agents or re-mapping of faster encryption performance. storage devices ƒ Enforce policies for primary storage access control and data-at-rest encryption The Challenge In response to growth in its e-payment business and further expansion into healthcare ƒ Protect against inadvertent or malicious information payment processing, the company decided to re-architect its information systems and access centralize its computer storage on a storage area network (SAN). The SAN would provide the benefits of a single centrally managed pool of storage, which would provide ƒ Enforce regulatory Payformance clients high performance access to applications and strong data compliance protection and reliability.
Payformance clients are subject to the increasing number of federal, state, industry-specific and international regulations governing the protection and confidentiality of customer data and financial records. A small sampling of these regulations includes Sarbanes-Oxley Section 404 for publicly traded companies; the Graham-Leach-Bliley Act (GLBA) for financial services firms; the Health Insurance Portability and Accountability Act (HIPAA) for healthcare companies; and California's Information Privacy Act (SB 1386), requiring disclosure of all customer data breaches.
Copyright ©2002-2007 by NeoScale Systems, Inc. Milpitas, CA, USA. All rights reserved. 1 Case Study: Payformance Corporation, revised in 2007
The Solution Payformance deployed CryptoStor FC appliances in an active-passive configuration for robust failover and redundancy to protect their EMC SAN (the company operated a 2 TB EMC CLARiiON CX500-based SAN, McData switches, and QLogic FC cards). NeoScale's CryptoStor FC passed EMC eLabT testing and qualified for interoperability with EMC Symmetrix and EMC CLARiiON configurations. As the industry's best performing enterprise-class storage security appliance, NeoScale's CryptoStor FC helped Payformance achieve true wire-speed encryption at native Fibre Channel speeds with minimal latency, centralized policy management, and storage firewall access control. Unlike competitive storage proxy appliances, CryptoStor FC's complete invisibility to servers and storage devices helped Payformance reduce cost and complexity of deploying a storage security solution. The company also deployed CryptoStor Tape locally and at a disaster recovery center for use with its backup solution for data stored on Dell SDLT 320 tape drives. The Result According to George Betancourt, Payformance's Information Security ... [download for more]