Organizations today depend upon their networks to increase productivity and reduce network infrastructure and maintenance costs. Accordingly, these networks must be secure and perform reliably in order to accommodate geographically dispersed users. Unplanned remote site downtime due to equipment failure or adverse environmental conditions can severely impair network service.
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Organizations today depend upon their networks to increase productivity and reduce network infrastructure and maintenance costs. Accordingly, these networks must be secure and perform reliably in order to accommodate geographically dispersed users. Unplanned remote site downtime due to equipment failure or adverse environmental conditions can severely impair network With Asentria service. There is a growing need for diverse network services that are supported with cellular towers, microwave sites, broadband solutions, service wireless towers and other remote facilities. Business customers are providers can enable looking to service providers to support their remote computer and telephony rooms with customer premise equipment. In both cases, customers with environmental conditions and power and equipment failures are major causes of unplanned network downtime. IT professionals reliable connectivity responsible for providing high availability networks are becoming from any location increasingly aware of the need to protect these vital, yet vulnerable remote sites.
Service Providers are Searching for the Holy Grail - OSS SolutionsOperational support system (OSS) is a generic term used for a suite of programs that enable an enterprise to manage their business systems dealing with customers, supporting processes such as taking orders, processing bills, and collecting payments, as well as monitoring, analyzing and managing network systems. The term originally was applied to communications service providers, referring to a management system that controlled telephone and computer networks. The term has since been applied to the business world in general to mean a system that supports an organization's network operations. An OSS is critical to bridging front-office applications with back-office efficiencies, customer relationship management, differentiated IP services, rapid service delivery, and scalability. As networks evolve and expand, an OSS becomes essential to the delivery of high-margin services and CWa hs ei t Se t Puadpye r
Asentria within the
Service Provider Ecosystem
profitability. The bottom line is customers will select and secure access has never been more of a concern, service providers that save them the most time and yet many older monitoring devices lack the required money, while providing the best performance and security, are too complicated to set up, or report alarm customer care. conditions using proprietary communication methods. Furthermore, the demands for high system availability For many years, the leading telecommunications require monitoring and response that go beyond the companies have been looking for interchangeable, simple, unintelligent monitoring that has traditionally interoperable, off-the-shelf business components to been available.quickly integrate into their operations support system (OSS) solutions. These components include service Monitoring Remote Equipment Sitesactivation, provisioning, quality of service, monitoring One of the greatest challenges to any service and management, billing, trouble ticketing, and other provider is the maintenance of continuous and key elements. Carriers worldwide spend more than $50 economical service regardless of weather conditions billion a year on OSS functions, with approximately $4 and power irregularities. Remote equipment sites can billion going to network hardware vendors, and $10 include cellular towers, microwave sites, broadband billion to independent software providers (ISVs). The wireless towers, TV and radio towers, and other remaining balance is spent internally. Yet, nearly half remote facilities. Equipment in these sites can include of the $50 billion spent on OSS technology has been a diverse set of devices such as microwave transceivers, for custom-made solutions that were painful to install, cellular transceivers, WiMAX transceivers, broadcast not reusable, and expensive to maintain and support. transceivers, routers, servers, power supplies, batteries, generators, and much more. Physical elements can Managing Customer Premise Equipment include doors and windows, security equipment such Customer-premis... [download for more]
