Managing the Mobile Enterprise: A Guide for Creating Effective Enterprise Wireless Strategies

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Managing the Mobile Enterprise
A guide for creating effective enterprise Wireless Strategies Managing the Mobile Enterprise2007
CONTENTS
Motorola Good Technology Group 1 Executive SummaryPhone: 866-7-BE-GOOD 2 The Next Wave: Wireless ConvergenceOnline: www.motorola.com/good Why Now?4 Managing the Mobile Wireless EnterpriseThe Need for an Enterprise Wireless Information-Access Strategy6 De? ning the Strategy and Supporting TechnologyFive Key Requirements for Wireless Enterprise Solutions10 Taking ActionManaging the Mobile Enterprise2007
Executive SummaryWireless access to enterprise information is going mainstream-driven largely by the needs and requests of individual employees within the enterprise. But while the groundswell of enthusiasm for wireless access is coming from the bottom up, the management of wireless access needs to be driven from the top down. Otherwise enterprises may ? nd that wireless information access is a complex, chaotic and expensive endeavor with only ambiguous bene? ts.
The key to turning wireless information access into a strategic IT initiative that delivers tangible ROI is developing an enterprise wireless information access strategy. Building such a strategy requires the cooperation of IT and business managers who together determine how wireless information access can be used to improve productivity, customer responsiveness and other key metrics within Motorola Good Technology Group their business.Phone: 866-7-BE-GOOD As IT managers turn the strategy into reality, it is imperative they consider-and choose to work Online: www.motorola.com/good with technology providers who can deliver-? ve key requirements:. Enterprise-class security . Application optimization with real-time push synchronization. Broad handheld support and device-level integration. Robust ? eet management tools. Flexible service and support
1 Managing the Mobile EnterpriseManaging the Mobile Enterprise2007
The Next Wave: Wireless ConvergenceComputing is undergoing a historic shift from stationary computing to mobile computing. Time zones, geography and distance are increasingly irrelevant as wireless technologies change the fabric of business and society, just as the boundaries between laptop computers, wireless phones, PDAs and messaging devices-the very tools of the information economy-are increasingly blurred. Wireless convergence is here.
No longer bound by the walls of corporate headquarters, business professionals equipped with industry-leading wireless handhelds and software are increasingly able to do business anywhere, anytime-with instant mobile access to all corporate information and applications. Those enterprises that embrace and manage wireless convergence will realize improved productivity and Motorola Good Technology Group increased competitive advantage. Phone: 866-7-BE-GOOD Far from being a futuristic ideal, converged wireless solutions are being adopted by mobile Online: www.motorola.com/good professionals today as more and more business is conducted out of the of? ce. Wireless convergence is going mainstream:. Forty percent of workers now travel for business, a ? gure that will rise to two-thirds by 2007. (IDC). T here are 30.3 million mobile professionals worldwide today, growing to 41.1 million by 2007. Only 8 percent are enabled for mobile e-mail today, but this number will rise to 21 percent by 2007. (Gartner). According to IDC, "CRM and SFA applications...are seen as beachheads to be deployed within an enterprise after e-mail."
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WHY NOW?
For years, pundits have been predicting transformational breakthroughs due to wireless innovation, only to see the technology fall short of expectations. Today, ? nally, all of the pieces have come together to bring wireless into the mainstream of enterprise computing. These pieces include:. Powerful networks-After billions of dollars in investment, new 2.5G and 3G networks offer unprecedented speed with ubiquitous global coverage. The price of these networks has fallen to allow for widespread adoption by business and consumer customers alike. New innovations in wireless technology promise to further enhance the performance and reach of these networks. . Many device choices-A new generation of wireless-enabled handhelds-wireless Motorola Good Technology Group phones integrated into po... [download for more]